Privacy Policy

Please read and fully understand the following policy before using Jewelank's services. We process your personal information in accordance with this Privacy Policy as necessary to provide services. If you do not agree to the content of the policy, you may not be able to use the services.

1. Information Collection
We will collect your personal information, which usually includes personal information you provide when registering, placing an order or participating in website activities, such as name, contact information, email address, delivery address, etc., excluding anonymized information. If the personal information you provide is not your own information, you should ensure that you have obtained the authorization and consent of that person. If we need to collect your personal information in scenarios not listed in this policy, we will separately explain to you the personal information collection and use rules applicable to such scenarios. Matters not clearly stated in such personal information collection and use rules shall be subject to the provisions of this Privacy Policy.
We will also collect your payment information, such as credit card and debit card information, which will usually be stored in an encrypted manner to ensure the security of the payment process.
In addition, browsing data will be collected, including users' browsing behavior, click records, device information (such as IP address, device type, operating system, etc.) on the website, and other data collected through technologies such as cookies.

2. Information Use
Order Processing and Shipping: The collected information is used to process and fulfill orders, including but not limited to delivery, after-sales service, etc.
Customer Support: If you have questions or needs, the website will use the information provided to provide you with support.
Marketing and Promotion: With your consent, the website may use your information to send promotional information or other marketing activities.
Website Optimization: Use data to analyze user behavior, improve user experience, or display targeted advertisements.

3. Information Sharing and Disclosure
Third-party Service Providers: In order to complete certain services, the Website may share necessary user information with third parties (such as payment gateways, logistics companies, advertising platforms, etc.), but usually requires these third parties to use this data only to the extent necessary to provide services.
Legal Compliance Requirements: The Website may need to disclose your information when required by law, such as in response to requests from government or law enforcement agencies.

4. Data Security
Websites usually use encryption technology, regular audits, and access control to protect users' personal data from unauthorized access, disclosure, or tampering.
However, the privacy policy will also clearly point out that despite the security measures taken, due to the nature of Internet transmission, 100% security cannot be guaranteed.

5. Cookies and Tracking Technology
Use of Cookies: In order to improve the user experience of the Website, the Website may use cookies to track user activities, save login status, and target advertising.
Third-party Cookies: Sometimes, third-party advertisers or analysis companies may set cookies on your device to provide personalized advertising or analysis services.
Websites usually allow users to manage or disable cookies in privacy settings.

6. User Rights
Access, Correction or Deletion of Personal Information: Users generally have the right to view, modify or delete their personal information stored on the Website.
Withdrawal of Consent: If you have consented to certain data processing activities (such as receiving marketing emails), you can withdraw your consent at any time.

7. Privacy of Minors
If the website involves minors (such as those under 18 years old), it is usually stated that it will not actively collect personal information of minors. If it is necessary to collect, it will comply with relevant laws and regulations.

8.Updates to this Privacy Policy
We may update this Privacy Policy from time to time. At that time, we will notify you by posting changes on this platform. Before any major changes, especially if these changes may affect your rights and interests in this Privacy Policy and data security or involve the categories, purposes or methods of information processing, sharing, transfer or disclosure of objects, our contact information and the way you exercise your rights, we may also notify you by sending a notification email.

9. Contact Us
If you have any questions or comments about this Privacy Policy or general privacy matters, please contact us. You can also contact us if you want to request personal information we hold about you or cancel any other marketing communication emails.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.