Shipping Policy
Welcome to our jewelry website-Jewelank. Below is our shipping policy, which is designed to ensure that your shopping experience is smooth and pleasant.
Order Processing Time:
We will process your order as quickly as possible after receiving order confirmation. Normally, the order will be processed within 2 business days and dispatched within 1-3 business days. Please note that you will receive a shipping notification email after dispatch, which contains your tracking number and details of the courier assigned to your shipment. In addition, no shipments are made on weekends. During peak seasons or promotions, delivery time may be extended.
Shipping Method:
We work with reliable logistics partners such as DHL, FedEx and other logistics partners to provide fast and secure shipping services. Based on the delivery address you choose, we will choose the best shipping method.
Shipping Fee:
We charge a reasonable shipping fee for each order. During the checkout process, you will see the applicable shipping fee total.
Delivery Time:
The delivery time depends on the destination and the selected shipping method. Generally speaking, the delivery time of the order is 5-15 business days.
Signature Requirements:
Please ensure someone is present at the delivery address to receive the package and carefully check the integrity of the package when signing for it. If there is any damage or missing, please contact our customer service team immediately.
International Shipping:
For international orders, additional customs duties or import taxes may be incurred. These charges are borne by the buyer, please understand the relevant regulations and fees before placing an order.
Order Tracking:
You can track the delivery status of your order in real time through the order tracking number. Log in to your account or contact the customer service team for more information.
If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team. Thank you for choosing us and look forward to providing you with quality products and services.